# Reordering missing parts of a tool set

If a tool set comes back with parts missing, it is set to **Incomplete** – and the missing bit or adapter has to be reordered. Tulz collects all missing parts in the purchase suggestions; on goods receipt the part is booked as delivered to the set, and the set is ready for use again.

### How parts get onto the list

On a **return with completeness check** you enter for each part how many are missing. If anything is missing, the tool is set to *Incomplete*, and on the tool page the **Parts** table shows the number in the **Missing** column.

### Step 1: Open the suggestions

*Tools → Purchase orders → Suggestions*. Below the replacements for retired and lost tools you will find the section **Missing parts** with:

- **Part** and **Supplier number** (the supplier's article number)
- **OEM numbers** (original tool numbers)
- **Missing** – the quantity still to be ordered. Anything already in an open purchase order (draft, ordered, partly delivered) is deducted and shown underneath.
- **Tool** – inventory number, description and status of the set
- the tool's **Supplier**

With several sites you see the parts of your site; head office with "all sites" sees all of them.

### Step 2: Create the purchase order

1. Tick the parts you want (all are preselected).
2. **Order selected parts**.
3. Tulz opens *Create purchase order* with one line per part: description, supplier number (without a supplier number the first OEM number), quantity and a hint naming the set (e.g. WZ-0042) and the OEM numbers. If all selected parts belong to tools from the same supplier, that supplier is already selected.
4. Add prices, add further lines if needed and **Save**.
5. As usual, **Order by email** and **Mark as ordered**.

Tip: with several suppliers, tick only one supplier's parts at a time – you then get one purchase order per supplier.

### Step 3: Goods receipt

On the purchase order enter the delivered quantity and **book the goods receipt**. Lines marked **Part** do **not create a new tool**: Tulz reduces the number of missing parts on the set by the delivered quantity (never below zero). If nothing is missing afterwards, the set changes from *Incomplete* to *Available* – if a damage report is still open, it stays *Defective*. Anyone who has put the tool on their watch list or reserved it gets a notification.

The message after the goods receipt lists both separately: tools created and parts delivered, plus the sets that are complete again. A purchase order can mix both – for example a new torque wrench and two bits for a set.

### Traceability

Every delivery is recorded in the **Log** and in the tool's **Timeline** ("Missing parts delivered") with part, quantity and order number. On the purchase order each part line shows which tool it belongs to.

### Good to know

- If a purchase order is cancelled or deleted, the parts reappear in the suggestions.
- The number next to *Suggestions* in the purchase order list counts replacements and missing parts together.

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Source: https://tulz.work/en/help/article/reorder-missing-parts · As of 2026-10-22 · Tulz