Your plan can be paid monthly or yearly. Under Customer area → Contract the Payment interval section shows how you pay today, what the other interval costs and how much you save per year.
- Ordered in a shop: Switch to yearly billing or Switch to monthly billing puts the plan with the new interval and your add-ons into the shopping cart. After payment the contract continues with the new interval. What you have already paid for the current period is added on – you don't lose a single day. The previous subscription ends automatically.
- Send a request instead or without a shop (invoice, contract through a partner): you send a request, optionally with a message. We or your partner make the change and confirm by email; the term you have paid for is kept.
- An open request is shown under Payment interval and in the History until it is done.
Everyone with access to the customer area sees the section; administrators can switch. During the trial and for one-time licences there is no payment interval to change. If the section is missing for a subscription, your plan does not offer another interval – feel free to ask via Request a change.