Under Customer area → Documents you find everything you need for your records, an audit or data protection – as PDF at any time.
- Contract summary: plan, payment interval, term, add-ons, limits and usage, your customer number and your contract partner – as of today, on one page.
- Terms and DPA (data processing agreement): exactly in the version your business accepted, with version, date and person. If there is a newer version, read the current version leads there.
- Consents: who accepted which document when and through which channel – for example when ordering in the shop or after a change when signing in.
- Sub-processors: the services we use to operate Tulz, with purpose and location. We announce new ones at least four weeks in advance.
The contract summary is a summary; the accepted terms and the invoices are authoritative.